Privacy Policy

1. Who we are

VEDA AI LTD (“VEDA”, “we”, “us”) is a technology consultancy and software development company registered in England and Wales. Our registered office is at the Enterprise Centre, Cottingham Road, Hull, HU6 7RX.

2. Information we collect

We may collect the following personal data when you interact with our website or services:

• Name and contact details (email address, phone number) provided via our contact forms
• Company name and job title
• Technical data such as IP address, browser type, and device information collected automatically
• Usage data including pages visited, time spent, and navigation patterns
• Communication records when you correspond with us

3. How we use your information

We use your personal data to:

• Respond to enquiries and provide the services you have requested
• Send relevant communications about our services (with your consent)
• Improve our website, services, and user experience
• Comply with legal obligations
• Protect our legitimate business interests

4. Legal basis for processing

We process your data under the UK General Data Protection Regulation (UK GDPR) on the following bases: your consent, performance of a contract, compliance with legal obligations, and our legitimate interests in operating and improving our business.

5. Data sharing

We do not sell your personal data. We may share information with trusted third-party service providers who assist us in operating our website and delivering our services (e.g. hosting providers, analytics tools). All third parties are required to process your data in accordance with applicable data protection laws.

6. Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 24 months after our last interaction.

7. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at hello@vedaai.co.uk.

8. Cookies

Our website uses essential cookies to ensure proper functionality. We may also use analytics cookies to understand how visitors interact with our site. You can manage cookie preferences through your browser settings.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

10. Contact

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

VEDA AI LTD
Enterprise Centre, Cottingham Road, Hull, HU6 7RX
hello@vedaai.co.uk
+44 (0) 1482 765479

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.